Chapter 748 Contractual Relationship

Lu Chen smiled and shook his head: "Aunt, I'm sorry, I need to take responsibility for what I said. We need to record the corresponding diagnosis and treatment measures in the medical record."

"I'm just asking a few questions, why is it so troublesome?" The aunt frowned, looking a little impatient.

"In case I say the wrong thing or take the wrong medicine, writing this down in the medical record is also a way of protecting you."

Lu Chen knew that he couldn't force himself with such an aunt, otherwise there would be a quarrel in the clinic today.

"Don't worry, I won't blame you." The aunt waved her hand, with a smile on her face, looking good-tempered.

"This has nothing to do with whether you blame me or not." Lu Chen said, "You can refund the previous registration ticket and register today's outpatient clinic number, and I can show it to you."

Hearing this, the aunt's face changed.

"Let me make it clear, your registration fee of 300 yuan is too expensive! I just want to ask about high blood pressure. It's not worth a few words." The aunt stood up and put her hands on her hips. "I didn't expect it. You, a young doctor, have fallen into the trap of money! You are so unethical! Young doctors today are so unethical!”

Lu Chen's face remained unchanged and he said softly: "Auntie, if you think the cost of a specialist account is expensive, you can apply for a general outpatient account."

"What did you say?!" The aunt became anxious again after hearing this, "Do you think I look down on the expert account? Let me tell you, my son is the boss of a big company."

"Auntie, your blood pressure is high. Don't be angry. If you get angry again, your blood pressure will be even higher." Lu Chen said calmly.

"Hmph, you little doctors have no medical ethics, you are so unethical!"

The aunt's voice got louder and louder, and she even stood at the door of the clinic, shouting loudly, wanting everyone in other clinics to know the same thing.

"Auntie, this place is under surveillance. If you make any noise and cause trouble again..."

"Oh, am I still afraid of you?" Auntie ran into the consulting room again, with one hand on her hips and one pointing at Lu Chen, "Don't say it's you, your dean is here today, and so am I!"

Lu Chen glanced at his aunt coldly, then turned back to Zhong Hui and said, "Xiao Zhong, call the hospital security and say that someone is causing trouble."

After saying that, he took out his mobile phone and prepared to make a call, "I'll call the police."

Zhong Hui was an honest child and immediately listened to Lu Chen's words and took out her mobile phone to make a call.

"Hey, you think I'm afraid of you?! Are you calling the police?"

The aunt snorted coldly, but she had slowly moved out of the consulting room and walked out quickly.

In the blink of an eye, she disappeared.

Of course Lu Chen was just pretending.

Even if the police come, there is nothing they can do to this old lady.

"Then should I still call?" Zhong Hui held the phone and blinked.

"No need." Lu Chen shook his head.

At this moment, the little nurse at the door of the consulting room hurried over.

"Director Lu, are you okay?"

"It's okay." Lu Chen said.

"I was talking to other patients just now. I didn't pay attention to this old lady and let her sneak in." The little nurse said apologetically.

"It doesn't matter, but do you know this aunt?" Lu Chen asked doubtfully.

The young nurse smiled helplessly, "Not only do I know her, but the nurses who work here and the doctors who often go to outpatient clinics all know her. She signs up every time and then says she only has a few questions and then leaves. In fact, it takes at least half an hour to ask her. ”

"Asking for half an hour?" Lu Chen was stunned.

"Yes." The little nurse nodded, "I rushed but couldn't drive away, and it delayed the treatment of patients later. But if that's all, then forget it, but every time after asking, the aunt refunded the registration ticket... "

This wave of saucy operations also blinded everyone's eyes.

After seeing the doctor and not prescribing any medicine, the registration fee was refunded.

"Oh, we have no choice but to keep a close eye on her and won't let her in until her number is called. She didn't pay attention today." The little nurse is young and thin-skinned, and she has also been scolded by this aunt.

"The forest is big, and there are all kinds of birds." Lu Chen said, "Follow the hospital's rules. If she comes to make trouble next time, call the security guard."

"It's better if you, Director Lu, can stand up." The little nurse whispered, "Other doctors are more troublesome than less troublesome. Sometimes they just treat aunt."

Lu Chen was not ready to comment on the behavior of other doctors.

In fact, there is also a contractual relationship between doctors and patients.

It’s not just about consultation and medical treatment.

You are my patient, then I will be responsible for you.

Registration is a simple proof of the contract.

The little nurse left.

Lu Chen turned back to Zhong Hui, who had been silent all this time, and said, "Do you think I'm a little indifferent? I won't treat auntie?"

Zhong Hui quickly shook her head: "No."

Lu Chen just smiled, "Actually, although indifference is not good, it is also one of the ways to protect yourself."

"In the face of some special patients, blind tolerance and tolerance will not gain their understanding. On the premise of protecting our own safety, we should use reasonable means to defend our little dignity as doctors."

Lu Chen also felt this.

Auntie is just one of many patients. She often quarrels and dares not take action.

There are also some extreme patients or family members who take action whenever they disagree. This is also common.

"Yes, Director Lu, I understand." Zhong Hui nodded.

When she first entered the clinic, she saw and heard very little.

Lu Chen's words were engraved in her heart.

Perhaps in the future, when she actually enters the clinic, she will truly understand the meaning of these words.

…

However, after the aunt left the clinic, she still felt disgusted with Lu Chen.

She went directly to the medical department to complain.

Director Zhang Jun of the Medical Department contacted Lu Chen.

"Director Lu, I understand your situation. This aunt is considered a celebrity in the outpatient department of our hospital. Next time, don't quarrel with her. If that doesn't work, just chat with her and send her away."

Lu Chen could only echo a few words.

"Director Lu, don't pay too much attention to these patients. If you receive too many complaints, it will have an impact on your future promotions."

"Okay, thank you, Director Zhang."

Lu Chen still thanked him.

Lu Chen disagreed with the medical department and Xini's approach.

She wanted to complain, so she went to complain.

However, as long as you tolerate it once, the aunt will take advantage of it.

As for the promotion issue, it doesn't matter. After three years, he will be automatically promoted...

…

In one morning, Lu Chen saw six patients.

There were not many patients, and the condition was not difficult, but the process made Zhong Hui feel deeply.

"Director Lu, when will you leave the clinic next time, can I continue to follow you?" Zhong Hui whispered.

"Of course." Lu Chen smiled and nodded.

Before I have my own students, it is also great to have other students come to help.

At least I don’t have to write down the disease history and prescribe medical instructions myself.

.