Chapter 4709: Talking About Experience

When Lin Feng paid the bill and invited the waiter to meet the boss, the waiter was no longer surprised.

"Sir, our boss is meeting other guests. They come here just like you to ask the boss about Fengshen. Most of them ask what dishes Fengshen eats, how he tastes, whether he is as approachable and high-spirited as on TV, etc. Haha, we all make fun of our boss for becoming a professional chat companion now." The waiter said with a smile.

Lin Feng also laughed out loud when he heard this. This is indeed interesting, but this boss is also good at doing business. This kind of chat can become one of the signs of his small shop. In fact, this is just like doing business. The key to whether your business can be successful lies in the "killer weapon", the killer weapon that can attract others and you can't do without it, that is, "uniqueness". As long as you have this "uniqueness", it will be difficult for your business to be bad.

"Sir, I will tell my boss when he comes out." The waiter left politely.

"Boss, do you really want to meet him?" Natalie asked in surprise.

"Well, let's meet him. Don't you think this boss is good at business? Such a person is worth meeting. You know, my 'A Bite of China' is about to open. And my main focus is food and service. And this boss is here. Although there are a lot of people, don't you think the service is very good?" Lin Feng pointed to the bustling crowd around and said.

Melissa and Natalie nodded. The environment here is average, and the dishes are also very average for them who have become picky eaters following Lin Feng. But the service here is really comfortable. There are not many fancy services. There is only a small lounge here. Waiting guests can sit in it to rest. And each guest will be assigned a waiting number. Then there will be an approximate waiting time. And if the waiting time is too long, the guests will generally be persuaded to go to other places. And if the guests insist on waiting, this restaurant will also persuade the guests to go out for a stroll. Before leaving, order the dishes first, and when the waiter calls them to notify them to come back, the dishes will be served. Just in time to eat a good meal.

It can be said that these services are very humane. People can't help but click 32 likes. It is also because of this popularity, plus the Fengshen effect, that this small shop has a particularly good business.

Lin Feng didn't wait for long, and soon the boss came over.

"Three guests, I am the boss of the small shop, my name is Zhang Yong, I wonder if there is anything I can tell you about the small shop?" The middle-aged boss spoke in a friendly manner, and first lowered his seniority. It made people feel comfortable and pleasant to listen to.

Lin Feng smiled.

"Boss, why don't you sit down and chat!" Lin Feng smiled and gestured.

The boss looked around. At this moment, the peak dining time has passed, and there is nothing to do, so he sat down.

Looking carefully at Lin Feng and others, the boss muttered slightly in his heart. These three are quite familiar, especially the man in the middle, wearing glasses, gentle, and dressed like ordinary street youths in Shanghai, just like ordinary office white-collar workers. It's just that when he smiled, it was a bit special and startling, which made him tremble a little inexplicably. Of course, it's still a bit familiar, no, it's a bit familiar. But there are so many people coming and going in his restaurant every day, and many of them are familiar faces, so the boss didn't think much about it.

As for the two beauties, the boss couldn't help but take a few more glances. After all, men always pay special attention to beauties. Especially the two big beauties, although both Natalie and Melissa went out with light makeup, but the so-called natural beauty is hard to give up, these beauties are beautiful, and they are beautiful without makeup. Especially foreign women, with deep contours, especially three-dimensional, and especially beautiful. This also distracted the boss's attention, otherwise he would definitely recognize Lin Feng immediately after looking at them for a while.

Strange combination! The boss muttered in his heart. These two beauties look beautiful and have temperament, belonging to the goddess level. But the two of them guarded Lin Feng in the middle, which is really a bit strange. Could it be that this little white-collar worker is particularly good in some aspects? Of course, these distracting thoughts flashed through the boss's mind. He would never slander the customer's **, otherwise he would not be able to open his shop. You know, there are many people around here who are jealous of his business and have been thinking about making trouble! He doesn't want to have any handle in the hands of others and be attacked.

"Three, I wonder how the shop tastes?" The boss asked kindly.

Melissa and Natalie didn't say anything. They came here to follow Lin Feng, so naturally Lin Feng should answer this question.

"Boss, the dishes taste so-so. But the reason we came here, besides the Fengshen effect, is more importantly because of your good service. It makes people feel very comfortable! Moreover, the dishes are served very quickly, which is something that other popular restaurants don't have. Can you tell me how you did it?" Lin Feng asked with a smile.

In fact, the questions Lin Feng asked have already involved his own holiday business secrets. Under normal circumstances, he would not say it. But the two super beauties didn't speak, and a young man who looked like an ordinary white-collar worker in Shanghai was talking, and he seemed to be the main person, which made the boss a little surprised. With the principle of being cautious, the boss answered respectfully.

"Indeed, what this guest said is right. The dishes in our small shop are indeed average. After all, we are just a small shop, and we didn't invite any national chefs. Except for a few signature dishes, most of the dishes are not unique!" The boss said frankly.

"Then why not invite a chef? Then take the opportunity to expand the store and expand the business. Many famous catering giants in the country started from the smallest store. Speaking of which, your name, boss, is the same as the name of Zhang Yong, the chairman of Haidilao. But it’s the same. Haidilao started from the smallest store, even smaller than yours. Now, it has become one of the country’s catering giants. Why don’t you do this?” Lin Fengxiao asked. .

Who is this young man! The boss muttered. This little white-collar worker looked more and more familiar to him, and a flash of inspiration seemed to flash through his mind, but he couldn't remember who he was for the moment.

"Actually, it's not that I haven't thought about it. But after weighing it again and again, I gave up the idea of ​​hiring a chef. First, my foundation was very weak. Now I rely entirely on the Fengshen effect to bring such a good business. In fact, The drinks in our store are very cheap, but the private room that Fengshen once built is very expensive. If we hire a chef, the small kitchen space in our store will not be enough to satisfy the chef. , it will definitely need renovation, and renovation will take time. After we complete the renovation, the Fengshen effect may be gone, and I will lose money. I can’t afford to lose even if I have little foundation.” The boss lamented, “To a certain extent, the success of my small store is the result of the Fengshen effect, which makes me dare not expand at all!”

Lin Feng chuckled, that was indeed the truth.

"The second reason is that I am very contented. The world is very big and wonderful, and material wealth is endless. But human life is limited. Some people will choose to use their limited lives to pursue endless things. Material things, and I just want a happy family. My current income is enough to make my family happy, and I am very contented!” the boss said with a smile.

This is a man who understands and is a smart man. In today's world, there are too few people who understand what they need.

"Okay, let's not talk about this, let's talk about service. I am very interested in your service. It is not unusual for you to give customers a waiting sign, but it also has an appointment time on it, which is strange. How do you confirm it? After all, eating can take a long time or a short time, and it all depends on your mood. "How do you do it?" Lin Feng asked curiously.

"Haha, it's actually very simple. It's nothing more than experience. If the people who come here to eat are drinking, it will definitely take a long time. Therefore, if you want to evaluate their time, you have to judge from their dress, appearance and personality. Analyze, if those people talk nonsense as soon as they drink, then don't wait at this table, they may be closed and you haven't finished eating yet, and those who don't talk too much after drinking, usually don't talk loudly. It won't take too long, so I can estimate the time based on how much wine is left in his glass and the color of his face. Of course, if the time is almost over, we will also ask the waiter to give him a sober drink. Tea helps them sober up and reminds them not to drink too much. Such people usually won’t drink more and will check out soon. Moreover, if they check out on time, we will give a discount at this time. They will happily check out and leave within our reservation time,” the boss said.

Lin Feng was slightly shocked. In the middle, there are many tricks, which are refreshing.

"Haha, actually, for the vast majority of customers, after they have eaten, as long as you are willing to give a discount, they will usually leave in a reasonable manner. Of course, you need to pay attention to your speaking skills. You cannot just tell the customers to pay the bill and leave. , If you say that, it will usually cause complaints and even anger the guests. Therefore, we usually use various daily activities as an excuse to make the guests aware of this. "After all, Chinese people are very friendly." Said with a proud look on his face. This is his own original idea, and it has also brought great benefits to the store.

"But what if some people are domineering?" Natalie couldn't help but ask.

"For such people, we will naturally not ask them to check out and leave. Instead, we will wait until they have drunk enough before leaving. Sometimes, we will even give them a free meal," the boss said.

free! Natalie and Melissa exclaimed.

"Well, there are some evil people who become crazy because of their drunkenness. We can't afford to offend such people, so we can only spend money to eliminate disasters. This is not just a problem for our store, it is something that may happen to all restaurants. "The boss sighed.

Business is hard to do! In this world, there will always be a small group of people who do not abide by the law and do things that bully and dominate the market at any time. Even if you call the police for this kind of thing, it will be useless. Either you use force to solve the problem yourself, or you can just swallow your anger.

Melissa and Natalie curled their lips, their boss had never seen such a thing before. Unexpectedly, Lin Feng sighed. Indeed, when Lin Feng first started his business, he ran a late-night snack stall, which was profitable at the time, but it was inevitable that he would encounter such people. He drank too much, and Chunxin made trouble for you. You spoke softly, and he said you hadn't eaten and couldn't hear clearly. If you speak too loudly, he will complain that you are yelling at him, and then he will turn over the table. If you meet this kind of person, you can only forget it and get a discount or get a free order.

This kind of thing didn't stop until Wang Meng came. With Wang Meng's unparalleled and ferocious force, no gangster dares to be blind. Usually those who dare to cause trouble will have a few broken bones lying on the street that night. And that was because he was lucky enough to meet Wang Meng. Later, I had the foresight to establish ‘Langya’. Otherwise, even if I opened such a big company, I might still be blackmailed by some gangsters and underworld.

"Boss, when you make a reservation, the guest is out. You call the guest and ask the guest to order in advance. Aren't you afraid that the guest will skip the order? If the guest doesn't come, the dish will be wasted." Melissa asked curiously.

When eating in a restaurant, if no one is around, unless you place a deposit, the hotel will never place an order for you without seeing anyone. But this is what happens in this small store. This customer is wandering outside. What if he gets tired and doesn't want to come back? That shop is not losing money.

"About the matter of missing orders, of course. There are one or two transactions every day. But most people are very trustworthy, and we will have discounts for customers who are trustworthy. As for the one or two transactions that disappeared, We will give the dishes to guests at other tables, but we will not publish the mobile phone number and personal information, but will add it to our blacklist. If a guest runs away twice in a row, then we will not. Then accept their reservation." The boss said with a smile, "And many customers will take the initiative to pay for the food ordered by other customers. In fact, the Chinese are really kind!"

Lin Feng nodded. Indeed, even if the order in China is very poor, it is because everyone does not abide by it. If you abide by it alone, you will inevitably suffer. And if everyone abides by it, then naturally many people will abide by it. Therefore, whether Chinese people are civilized or uncivilized, and whether they keep order or not, mainly depends on whether there is an executive agency to enforce it.

As he was talking, someone at the table next to him suddenly started making a noise.

"Waiter, waiter!" someone shouted, slamming the table.

"Sir, what's the matter?" The waiter hurried over.

"What's the matter with your food? I said I don't want it to be spicy. You gave me a whole plate of spicy food. How do you want me to eat it?" A man stood with his face red from drinking, his arms bare and a skull tattooed on his body. Get up, bang the table and roar.

"Sir, this is beef tenderloin with fried pepper. It's not spicy or delicious. I explained to you at that time that you said it was okay, so we asked the kitchen to make it." The waiter explained quickly.

"It doesn't matter whether it's spicy or not. Anyway, you've made me spicy. My throat is on fire now. Look, my gums are swollen. Tell me what to do!" the man yelled.

"You guys take a moment while I go take care of it." The boss saw the situation and hurried over. To be continued. .